Scale, provision, seamlessly secure

SD-WAN

A Software-Defined Wide Area Network, or SD-WAN, securely connects sites across multiple access options, giving customers true network flexibility and control. Built and managed by Elevate® Wholesale, protected by Fortinet’s next-generation firewall. Scale, provision and seamlessly secure multisite customer networks through a clear, ever-optimised view of their entire architecture.

Why choose elevate® wholesale for SD-WAN?

Total accountability from network and security experts. Leave multi-site management to us, while you make your margin.

Simplify your customers’ network management with security, monitoring and maintenance direct from the internet provider. SD-WAN from Elevate® Wholesale combines SD-WAN with robust security features. In essence, creating a Secure SD-WAN that addresses the complexities of the modern business landscape, and the sophistication of the modern threat landscape. We provide a unified platform that simplifies management, substantially enhances visibility and provides complete peace of mind, thanks to built-in firewall protection from Fortinet, a Gartner® Magic Quadrant™ leader.

What’s included in our VoIP+ Licence?

A foundational business communications licence. Ideal for smaller businesses and any organisation with more basic telephony requirements.

  • 500 minutes to UK landline numbers

  • 500 minutes to UK mobile numbers

  • Free mobile, desktop, and web apps

  • 1 inclusive number per user

  • Call forwarding

  • Time of day routing

  • On-hold music

  • Text-to-speech

  • Hunt groups

  • Call conferencing

  • Call parking

  • Presence settings

  • SMS to up to 25 recipients

  • Multi-factor authentication

  • Range of hardware options

Looking for more? We offer Enterprise-grade Unified Comms.
Find out more about UCaaS.

The impact of AI on user experience

Digital transformation must start with the network.

95%

reduction in helpdesk tickets reported from retail stores*

85%

fewer field engineering visits*

90%

reduction in helpdesk tickets reported by employees*

96%

reduction in mean time to resolution*

85%

reduction in networking OpEx*

*Statistics taken from Juniper Mist use cases.

Advanced call management

Cloud-PBX tools offer a professional appearance and the best possible experience. Drag and drop routing means intuitive call flow building, including IVR menus, hold music, queues, hunt groups, forwarding, voicemail and time diaries.

SMS messaging

Customers can compose, send and schedule SMS messages to individuals or entire phone books, view real-time previews, and view price per recipient to stay within budget.

Video meetings

Scheduled and instant video meetings, all managed from one application screen. Featuring screen-share, in- meeting chat, hand-raising, waiting rooms and privacy options.

Desk phone compatibility

Compatible with handsets and conference devices from all leading manufacturers, so you can match hardware to customer requirements.

Voice calls from Microsoft Teams

Teams desktop and mobile applications allow users to make and receive calls without other consoles. Teams sits seamlessly alongside our proprietary applications or desk phones for genuine endpoint flexibility.

CRM integration

Contact integration and call logging with the leading CRM platforms, delivering plug-and-play compatibility across Salesforce, Hubspot, Pipedrive, Zoho, Vtiger, Capsule, and Copper. Our Open-API library enables bespoke integrations for less common CRMs.

Cloud storage integrations

Back up recordings and CDR data through seamless integration with leading cloud storage solutions; Azure, Amazon S3, Dropbox, and Google Drive. Automatic cloud-sync ensures files are securely backed-up without adding admin.

Call recordings

We offer native cloud-based call recording with a 90-day archive, secure storage, and integration with leading cloud providers. For regulated industries, CallCabinet provides compliance recording, 256-bit encryption, and advanced analytics.

Reporting & callboards

Easy-to-build wallboards and on-demand or scheduled reports to help customers track team performance. KPIs include average wait times and answered and abandoned calls.

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Big customer benefits

Advanced, customisable protection and automatic updates, plus lower TCO when compared to in-house security solutions.

Customers to
keep in mind

SD-WAN takes the strain out of network management. It’s a perfect solution for work-from-anywhere scenarios, and for customers who lack dedicated internal resource.

The hybrid-worker

Businesses must take a centralised approach to ‘work from anywhere’ scenarios. SD-WAN allows exactly that through a single pane of glass view and rapid responsiveness across HQ and home locations.

The resource-poor

Remove the resource burden while providing exceptional network performance for customers without a dedicated network management team.

The multi-site

Offering a single-pane-of-glass view across each and every site, SD-WAN centralises security, control and provisioning. All while reducing the cost associated with MPLS circuits.

The cloud-connected

In a world of cloud drives, SaaS applications and remote meetings, SD-WAN supports user experience, prioritising critical applications and optimising path selection.

What makes our SD-WAN different?

Expect the best when you join the Elevate® Wholesale community.

Anatomy of a Preconnect®

  • Hyperfast connectivity with symmetrical speeds up to 10Gbps

  • Delivered via fibre with wireless resiliency and 100% uptime available

  • Fibre is pre-installed in the riser(s), with a distribution point per floor or suite

  • A master wayleave agreement that encompasses the entire asset

  • A private internet connection for landlord or building management use

  • A WiFi access point for communal access or extended coverage

  • A dedicated connection concierge to help your customers get the most out of Preconnect®

Join us

If you’re interested in joining the Elevate® Wholesale community, we’d love to hear from you. Fill out your details and the team will be back in touch shortly.

Thank you!

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