Install in as little as 48 hours

Preconnect®

Our market-leading commercial property solution builds a backbone of hyperfast fibre connectivity into multi-tenant commercial office buildings. Across over 20 million square feet of commercial office space, you can enjoy margins and lead times that can’t be beaten. Target occupiers with pricing and delivery speeds they won’t get elsewhere.

Why target tenants in connected buildings?

A high-margin offer to over 3,000 businesses: the UK’s fastest business internet, installed in as little as 48 hours.

Preconnect® offers your customers hyperfast internet connectivity with symmetrical speeds up to 10Gbps. While primary access is delivered through full fibre, in our six HyperCities, we can also offer diverse connections in the form of point to point rooftop wireless, meaning an AlwaysOn, 100% uptime SLA. Wayleave is already agreed, removing a huge chunk of the waiting time you’d expect from other ISPs. With this master wayleave in place, we can get your customers connected in as little as 48 hours.

Advanced call management

Cloud-PBX tools offer a professional appearance and the best possible experience. Drag and drop routing means intuitive call flow building, including IVR menus, hold music, queues, hunt groups, forwarding, voicemail and time diaries.

SMS messaging

Customers can compose, send and schedule SMS messages to individuals or entire phone books, view real-time previews, and view price per recipient to stay within budget.

Video meetings

Scheduled and instant video meetings, all managed from one application screen. Featuring screen-share, in- meeting chat, hand-raising, waiting rooms and privacy options.

Desk phone compatibility

Compatible with handsets and conference devices from all leading manufacturers, so you can match hardware to customer requirements.

Voice calls from Microsoft Teams

Teams desktop and mobile applications allow users to make and receive calls without other consoles. Teams sits seamlessly alongside our proprietary applications or desk phones for genuine endpoint flexibility.

CRM integration

Contact integration and call logging with the leading CRM platforms, delivering plug-and-play compatibility across Salesforce, Hubspot, Pipedrive, Zoho, Vtiger, Capsule, and Copper. Our Open-API library enables bespoke integrations for less common CRMs.

Cloud storage integrations

Back up recordings and CDR data through seamless integration with leading cloud storage solutions; Azure, Amazon S3, Dropbox, and Google Drive. Automatic cloud-sync ensures files are securely backed-up without adding admin.

Call recordings

We offer native cloud-based call recording with a 90-day archive, secure storage, and integration with leading cloud providers. For regulated industries, CallCabinet provides compliance recording, 256-bit encryption, and advanced analytics.

Reporting & callboards

Easy-to-build wallboards and on-demand or scheduled reports to help customers track team performance. KPIs include average wait times and answered and abandoned calls.

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Tagline

The impact of AI on user experience

Digital transformation must start with the network.

95%

reduction in helpdesk tickets reported from retail stores*

85%

fewer field engineering visits*

90%

reduction in helpdesk tickets reported by employees*

96%

reduction in mean time to resolution*

85%

reduction in networking OpEx*

*Statistics taken from Juniper Mist use cases.

What makes our Preconnect® different?

Expect the best for you and your customers, when you join the Elevate Wholesale community.

Simplified infrastructure

With one provider taking care of connection and security, you can concentrate on building your business and so can your customers.

Increased productivity

Customers can easily manage employee internet use, applying controls and monitoring site access.

Complete control

The FortiGate NGFW lets customers establish user and group specific policies and processes, according to their unique needs.

Reduced risk

With their network securely defended against unauthorised access, risks to revenue and reputation are minimised.

Hypercity

Customers to
keep in mind

Whether you work with owners or managers of multi-tenant commercial office buildings, or have a specific customer that’s lucky enough to rent in one of our Preconnect® buildings, we can help you get them connected quickly.

The Landlords

We install Preconnect® at no cost to landlords, and we’d love you to introduce us in return for exclusivity on the building. Landlords themselves can then offer an unparalleled install experience and attract more tenants.

The commercial-developers

As new multi-tenant spaces crop up, connectivity is becoming as much a utility as water. Preconnect® provides you with a refreshing talking point and a robust proposition.

The estate-managers

For facilities and estate managers, Preconnect® removes the massive headaches associated with bringing new tenants online and managing maintenance once they’re in.

What makes our Preconnect® different?

Expect the best for you and your customers, when you join the Elevate Wholesale community.

Upsell opportunities

Preconnect® unlocks a variety of valuable add-on products and services, which are available to be bolted on at any time.

WiredScore accredited

Our team is WiredScore accredited. Preconnect® targets a Platinum Wiredscore but guarantees a minimum connectivity rating of Gold.

Pre-agreed wayleave

A master wayleave agreement covers the foundational Preconnect® infrastructure, and the flexibility to append tenants when needed.

Fit for future

All our Preconnect® solutions are installed on a 10Gb bearer, making it the super-scalable last connection a customer will ever need.

Anatomy of a Preconnect®

  • Hyperfast connectivity with symmetrical speeds up to 10Gbps
  • Delivered via fibre with wireless resiliency and 100% uptime available
  • Fibre is pre-installed in the riser(s), with a distribution point per floor or suite
  • A master wayleave agreement that encompasses the entire asset
  • A private internet connection for landlord or building management use
  • A WiFi access point for communal access or extended coverage
  • A dedicated connection concierge to help your customers get the most out of Preconnect®

Join us

If you’re interested in joining the Elevate® partner community, we’d love to hear from you. Fill out your details and the team will be back in touch shortly.

0330 191 3452

Let's talk

Please note your call may be recorded so we can continue to improve our service.

0330 191 6829

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