Secure, provider agnostic rack space

Colocation

For customers that need a secure, scalable environment for IT infrastructure, Colocation services from Elevate® Wholesale meet their requirements now, and offer future flexibility with quarter, half and full racks available. We’re provider agnostic, so you can choose the Colocation solution that best serves each customer.

Why choose elevate® wholesale for Colocation?

Not all racks are created equal. Some are directly connected to the UK’s fastest business internet.

Whether they’re looking for backup servers or hosting off site services, deploying customer equipment in our Tier 3 data centres means ultra-security, complete local and international compliance and high availability. Competitive pricing’s a given. As are state-of-the-art climate control, backup power and connectivity. All our facilities have on-site generators, CCTV, fire suppression and high security access control policies. Every rack has a multi-level power supply and is lockable to ensure only approved access.

Advanced call management

Cloud-PBX tools offer a professional appearance and the best possible experience. Drag and drop routing means intuitive call flow building, including IVR menus, hold music, queues, hunt groups, forwarding, voicemail and time diaries.

SMS messaging

Customers can compose, send and schedule SMS messages to individuals or entire phone books, view real-time previews, and view price per recipient to stay within budget.

Video meetings

Scheduled and instant video meetings, all managed from one application screen. Featuring screen-share, in- meeting chat, hand-raising, waiting rooms and privacy options.

Desk phone compatibility

Compatible with handsets and conference devices from all leading manufacturers, so you can match hardware to customer requirements.

Voice calls from Microsoft Teams

Teams desktop and mobile applications allow users to make and receive calls without other consoles. Teams sits seamlessly alongside our proprietary applications or desk phones for genuine endpoint flexibility.

CRM integration

Contact integration and call logging with the leading CRM platforms, delivering plug-and-play compatibility across Salesforce, Hubspot, Pipedrive, Zoho, Vtiger, Capsule, and Copper. Our Open-API library enables bespoke integrations for less common CRMs.

Cloud storage integrations

Back up recordings and CDR data through seamless integration with leading cloud storage solutions; Azure, Amazon S3, Dropbox, and Google Drive. Automatic cloud-sync ensures files are securely backed-up without adding admin.

Call recordings

We offer native cloud-based call recording with a 90-day archive, secure storage, and integration with leading cloud providers. For regulated industries, CallCabinet provides compliance recording, 256-bit encryption, and advanced analytics.

Reporting & callboards

Easy-to-build wallboards and on-demand or scheduled reports to help customers track team performance. KPIs include average wait times and answered and abandoned calls.

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Tagline

The impact of AI on user experience

Digital transformation must start with the network.

95%

reduction in helpdesk tickets reported from retail stores*

85%

fewer field engineering visits*

90%

reduction in helpdesk tickets reported by employees*

96%

reduction in mean time to resolution*

85%

reduction in networking OpEx*

*Statistics taken from Juniper Mist use cases.

What makes our Colocation different?

Ultra-secure, highly compliant and directly connected to our core network. We even offer ‘remote hands’; an expert available to make any changes you or your customers want, so you don’t have to visit the site yourself.

Simplified infrastructure

With one provider taking care of connection and security, you can concentrate on building your business and so can your customers.

Increased productivity

Customers can easily manage employee internet use, applying controls and monitoring site access.

Complete control

The FortiGate NGFW lets customers establish user and group specific policies and processes, according to their unique needs.

Reduced risk

With their network securely defended against unauthorised access, risks to revenue and reputation are minimised.

Hypercity

Customers to
keep in mind

For customers that need complete resilience through diverse backup, Colocation protects business critical data and services from both data theft and physical threats.

The budget-savvy

Customers can reclaim valuable office space and eliminate the security and facility costs of keeping equipment on-site.

The risk-averse

Offer geographic redundancy for critical infrastructure, ensuring continuity in case of local outages.

The resource-light

Colocation eliminates the need for significant capital investment, while providing infrastructure and expertise it’s often difficult to build in-house.

The control-freaks

By renting their own servers, customers have full control and can scale capacity as they see fit.

What makes our Colocation different?

Ultra-secure, highly compliant and directly connected to our core network. We even offer ‘remote hands’; an expert available to make any changes you or your customers want, so you don’t have to visit the site yourself.

Upsell opportunities

Make customers’ ‘work from anywhere’ philosophy as safe as the office with simple, integrated cloud security from one provider.

Ultra secure

Alarmed perimeter, gated access, multi-factor access control, 24/7 on site security and CCTV throughout providing the highest level of physical security.

High availability

Purpose built Tier 3 data centres with concurrently maintainable systems, including N+1 UPS and generators to ensure 100% power availability.

Direct connection

All our colocation facilities are directly connected to our high capacity, highly available core network - the fastest business internet in the UK.

Anatomy of a Preconnect®

  • Hyperfast connectivity with symmetrical speeds up to 10Gbps
  • Delivered via fibre with wireless resiliency and 100% uptime available
  • Fibre is pre-installed in the riser(s), with a distribution point per floor or suite
  • A master wayleave agreement that encompasses the entire asset
  • A private internet connection for landlord or building management use
  • A WiFi access point for communal access or extended coverage
  • A dedicated connection concierge to help your customers get the most out of Preconnect®

Join us

If you’re interested in joining the Elevate® partner community, we’d love to hear from you. Fill out your details and the team will be back in touch shortly.

0330 191 3452

Let's talk

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0330 191 6829

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