Unified Communications as a Service
Communicate and collaborate wherever and however you want to. Elevate's software-based solutions put collaborative working at your fingertips. We support Windows, Mac OS, iOS, Android and all other major operating systems.
Any time, any place, any device
Our industry leading unified communications platform is underpinned by powerful VoIP telephony, and includes a range of advanced call handling and management features, video meetings, chat, presence, document sharing and more.
Advanced call management
Drag and drop routing for intuitive call flow building, including IVR menus, hold music, queues, hunt groups, forwarding, voicemail and time diaries.
SMS messaging
Compose, send and schedule SMS messages to individuals or entire phone books, view real-time previews, and view price per recipient.
Video meetings
Scheduled and instant video calls, all managed from one app. Featuring screen-share, in-meeting chat, hand-raising, waiting rooms and privacy options.
Desk phone compatibility
Compatible with handsets and conference devices from all leading manufacturers, so you can match your solution to your existing hardware.
Voice calls from Microsoft Teams
Teams desktop and mobile apps to make and receive calls. Teams sits seamlessly alongside proprietary apps or desk phones for genuine endpoint flexibility.
CRM integration
Contact integration and call logging with the leading CRM platforms, delivering plug-and-play compatibility across Salesforce, Hubspot, Pipedrive, Zoho, Vtiger, Capsule, and Copper.
Cloud storage integrations
Back up recordings and CDR data through seamless integration with leading cloud storage solutions; Azure, Amazon S3, Dropbox, and Google Drive. Automatic cloud-sync ensures files are securely backed-up without adding admin.
Call recordings
We offer native cloud-based call recording with a 90-day archive, secure storage, and integration with leading cloud providers. For regulated industries, CallCabinet provides compliance recording, 256-bit encryption, and advanced analytics.
Reporting & wallboards
Easy-to-build wallboards and on-demand or scheduled reports to help customers track team performance. KPIs include average wait times and answered and abandoned calls.
Could your business benefit?
Empower people to be more productive in the hybrid world of work. Connect and communicate in your own time, without needing to get the laptop out.
You're small but mighty...
Offering UC as a Service allows SMEs to access enterprise-level comms tools without upfront investment in infrastructure.
You're customer-focused..
Manage high enquiry volumes across multiple channels, providing advanced analytics to improve customer service.
You're work-from-everywhere...
UCaaS is designed for home, office and hybrid environments, allowing employees to access comms channels from anywhere.
Effortless at every level
When your network provider and UCaaS provider are one and the same, there’s never ambiguity about who to call. One technology partner, from ground to cloud.
Comms & connectivity combined
Everything you need for seamless remote collaboration. Competitively priced, through a single point of contact.
A centralised point of view
Everything is managed centrally through a secure administration dashboard and deployed through proprietary mobile, desktop and web applications
Ultimate accountability
We built our own network from the ground up. From spade in the ground to router installation, we own, manage and maintain the infrastructure, so we have complete control over monitoring and fixes.
Engineering excellence
Our own in-house civil, infrastructure and network engineers create end-to-end control of connections, from order through to activation.
"Working with Elevate, we get close service, technical support, and technical delivery. The product works."
