CUSTOMER STORIES

Online learning, AlwaysOn, for B2W Group

B2W Group is a nationwide training organisation, made up of a number of agencies specialising in talent solutions and people development. The group delivers short courses, boot camps and apprenticeships.

“There was no hesitancy when we were looking at other buildings and other offices, to go with Elevate. We’ve got a good relationship with the account manager, and the service delivery team. If there’s ever any issues, dealing with them is really fast paced, really excellent.”

Pete Faulkner

IT Manager

The challenge

The group delivers online training across industries as diverse as HR, IT and green energy to over 20,000 learners each year. So they needed…

Ultimate reliability: B2W Group is 100% cloud based, with all training conducted online.

‍Zero downtime: Needing uptime, all the time, a diverse failover with the same high performance as the primary line was critical.

The solution

For B2W Group, we supply our AlwaysOn solution, which provides connectivity through two diverse access options. A primary fibre line, and a secondary point to point rooftop wireless backup, which kicks in immediately in the unlikely event the fibre connection fails. When 99.99% isn’t enough, AlwaysOn offers 100% uptime, guaranteed.

The outcome

Having been so pleased with the Elevate service at the initial site, B2W Group selected Elevate to provide internet across a number of offices across the UK.

‍From raising an issue to getting an engineer on site to fix it, having the whole process managed by one company means a cohesive, consistent and above all, personable service for B2W Group.

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