CUSTOMER STORIES
Rapid connections in record time for global group, Egis
Egis is a leading global architecture, consulting, construction engineering and operating firm, working to build a more balanced, sustainable and resilient world.
Egis is a leading global architecture, consulting, construction engineering and operating firm, working to build a more balanced, sustainable and resilient world.
Marcus Brown
IT Manager
Before coming to Elevate, Egis Group was dealing with a couple of common provider problems; speed and service.
Uncommunicative suppliers: providers that were tough to get hold of, missed completion and offered poor, disconnected communication overall.
Bandwidth battles: Egis Group’s IT Manager, Marcus, reported that when they did get an install completed, the speeds weren’t as expected. Often as poor as half the expected bandwidth.
We provide our full fibre DIA for Egis Group. The DIA the perfect solution for most businesses, with the exception of the smallest of micro-SME. Symmetrical speeds, increased security, unrivalled SLAs and diverse backup options make DIA the perfect choice for a company like Egis, that relies so heavily on the ability to upload and collaborate across continents.
We were able to have the line installed in a matter of weeks, which was amazing for Marcus because it meant the new office could be up and running quickly. We provide the UK’s fastest business internet, fast, with installation times typically 60% less than the industry average.
“The service and support from Telcom has been amazing. The support element that they offer, and definitely the customer service, is one of the best. A complete turnaround from all the other experiences we’ve had.”
Since installation, Egis Group hasn't experienced any downtime or lag. In fact, a lot of Marcus’ colleagues have commented on what a massive improvement the connection is. Our work with Egis Group has expanded from the initial office supplied, into other sites across the business.