“The best thing about working with Elevate® for me was just the ease of the process. Everything that needed to be done was done on time. A huge benefit now is that the fit out of a new location is always in excess of the time it’ll take to make the internet connection."

David Usher

Operations Manager

The challenge

Rapid setup: with various other service providers taking a long time to deliver, the team at Trafford Palazzo was looking for a solution that could be installed quickly. 

Tenant tailored: the solution needed to enable new tenants to get connected quickly, and give existing tenants flexibility around bandwidth and security.

Prepared for pop-ups: Trafford Palazzo and its tenants host many pop up events throughout the year, with hundreds of extra visitors descending periodically. The solution supplied needed the flexibility to accommodate these peaks in demand.

The solution

A service most often engineered for commercial office buildings, our Preconnect® solution provided a perfect option to give individual tenants the flexibility they need, while building robust, secure connectivity across whole square footage. 

Preconnect® builds hyperfast internet into buildings ahead of time, slashing a huge chunk of the wait you’d expect with traditional providers and allowing us to get new tenants connected in as little as 48 hours.

Three WiFi access points, offering full coverage of the unit, were also installed to allow for pop up events. The landlord isn’t committed to a long term contract, services can be ramped up on a week by week or even day by day basis, to accommodate the peaks in demand brought by events and installations.

The outcome

“We needed to be able to provide a short term package too. Since it's been installed, it's been plug and leave. The Preconnect offer is one that I'd highly recommend."
  • David Usher, Operations Manager, Trafford Palazzo

The backbone of the infrastructure is already installed around the centre, with cabinets hidden away in service corridors, so new connections only require a single line of a few hundred metres. If Trafford Palazzo have new tenants moving in, or existing tenants looking for extra bandwidth or diversity, there’s already a solution on site. Flagship stores, pop up events. Seamlessly and effortlessly connected.