Valentine Estate is a premier destination for office space in the heart of London’s Southwark. A vibrant neighbourhood that ‘seamlessly blends culture, workspace, and living’, just minutes from Waterloo and Southwark stations. The Valentine Estate features a curated portfolio of five contemporary and historic buildings, each with eight floors, housing 1,600 people on site at any one time.
Andy Benge
Estate Manager
Lengthy lead times: before using Elevate, the lead time for a new office to be connected on the estate was three to four months. Tenants would bring all their equipment to the office, but couldn’t actually start work.
Patchy connectivity: Valentine Place was struggling with periodic drop outs, hugely problematic when clients are not only working independently but on continuous video calls too.
Lack of visibility: because tenants had selected their own providers on each floor, estate management was in the dark when it came to getting faults resolved. Confusion reigned over who to speak to, because of the sheer number of companies and points of contact involved.
We worked with Valentine Place to install our Preconnect® solution across all five buildings, allowing new tenants to get connected in as little as five days, thanks to pre-agreed wayleave and having the infrastructure ready to go.
Preconnect® connects businesses to the UK’s fastest business internet, with lead times that won’t be beaten and prices you can’t get elsewhere. A master wayleave agreement covers the foundational infrastructure, cutting out a huge chunk of the installation times you might expect. All Preconnect® solutions are installed on a 10Gb bearer, for a super-scalable, future proof solution that can grow with each building’s needs.
“My experience with Elevate has been fantastic… the comparison is night and day. It’s so much easier, I can just ring them up and get new tenants connected, we’ve had no dropouts, not blackspots.”
