Discover how Elevate Wholesale supports UK IT Networks with responsive account management, tailored connectivity and a collaborative approach to winning new business.
UK IT Networks offers IT support services for SMEs and enterprise organisations across the UK. One-off support or ongoing packages are tailored to the needs of each business, removing the in-house burden to provide round the clock technical and strategic IT support. Services include connectivity, hosted voice, CCTV, IT support, Cyber Essentials and access control.
With a commitment to a true customer-first approach, UK IT Networks knows that close, strong supplier relationships are essential to consistently high service standards.
But previous providers have presented challenges. Slow communication, delayed responses, lack of collaboration. All of which impact the ability of a provider like UK IT Networks to deliver the seamless customer experience it prides itself on.
With a growing customer base and increasingly complex requirements, UK IT Networks turned to us at Elevate Wholesale as a reliable, responsive wholesale partner that shares the same standards of service excellence.
A service-led approach, dedicated account management and commitment to reliable, cost-effective connectivity.
Through close collaboration, technical expertise and a shared focus on customer experience, we’ve worked with UK IT Networks to help secure new business, improve service delivery and develop tailored connectivity solutions.
"We wouldn't have been able to win Reeds Rains without the support of Elevate and our account manager.”
Paul Burney, Sales and Marketing Director, UK IT Networks
With locations across the UK, Reeds Rains had connectivity baggage and complex service needs for what was coming next. Legacy PSTN and FTTC services needed replacing or upgrading quickly, and we worked closely with UK IT Networks to understand each site's reliability needs and connection speeds, and uncover opportunities for shared connectivity within multi-occupancy buildings.
We helped UK IT Networks develop a tailored, cost-effective solution for Reeds Rains, and with it, delivered genuine customer value. This hands-on support was instrumental in securing the contract, and we’re delighted to continue to work with UK IT Networks to deliver on it.
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