Transforming local business: The impact of the Cardiff connectivity investment

Team Metalogic is a tech and managed services provider working with businesses in Cardiff's city centre and beyond. Providing a fully-managed, strategic IT department, the team is committed to long-term customer growth and success. And with a 100% partner happiness rating, it's obviously paying off.

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The challenge

Having worked with Cardiff’s city centre businesses for over 20 years, Team Metalogic has seen first-hand the challenges they face with connectivity. While larger organisations have often been able to rely on dedicated internet access (DIA), small and medium-sized enterprises have struggled with outdated ADSL and FTTC services, which deliver frustratingly poor speeds and limit growth.

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The solution

We built a full fibre network throughout Cardiff as part of a £7 million project commissioned by Cardiff Council and the Welsh Government in 2024. This investment has opened the door for local businesses to benefit from the fast, reliable internet connectivity they require - and Team Metalogic is a crucial strategic partner in helping us deliver it.

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Team Metalogic can now take fully symmetrical FTTP to all those small and medium sized businesses who were lacking the infrastructure before. With just a 20 day lead time, it’s a game changer for businesses across Cardiff - and a great revenue driver for Team Metalogic too.

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The outcome

"The communication is 100%. We have a very easy to use portal, we can just put a postcode in and see exactly what products are available in that area."."

Ian England, Head of Telecoms, Team Metalogic

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We’ve invested heavily in our best-in-class Portal, so it’s extremely gratifying to receive such high praise for it. The Portal puts control into partners’ hands, quite literally. Fully responsive and mobile optimised, partners can access pricing, realtime lead times, availability and supplier information on the go, instantly generate customer quotes and order connectivity wherever in a couple of clicks.

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