Case Studies
September 18, 2025

Working with Flotek to make hyperfast connectivity affordable and accessible

Office Ready Technology needed a solution that meant tenants could move in and get going quickly.

Flotek is a Managed Service Provider specialising in IT, cyber security and communications solutions. By removing jargon and complexity, Flotek is on a mission to make technology accessible, personal and more cost effective for customers.

In this partner story, Flotek CEO, Jay Ball talks about what the full fibre network we've rolled out in Cardiff has meant to his business and his customers.

The challenge

Before Elevate, the only real options for businesses in Cardiff looking for connectivity were ADSL or SoGEA, both heavily reliant on copper connections, as much of the city lacked full fibre infrastructure. Businesses had to choose between leased lines, which came with premium costs, or 4G/5G, which were more affordable but less reliable.

Determined that customers deserved better, Flotek became Elevate Wholesale's very first strategic partner when we rolled out our full fibre network across Cardiff. The network was built as part of a £7m contract awarded by Cardiff Council and the Welsh Government in 2024. So now, Cardiff’s businesses now have access to the high speed internet they need.

The solution

The partnership enables Flotek to provide high speed full fibre to the premises (FTTP) broadband & Dedicated Internet (Leased Line) services to 5,000+ Cardiff based businesses, removing the digital divide that previously existed in the city. Those businesses that previously relied on copper infrastructure, and suffered from poor internet services as a result, now have access to the speeds they need to connect and compete in today’s landscape.

The outcome

"I think the best thing about working with Elevate is the human feeling of it. I can always pick up the phone to Will, and they have their own engineers and trusted contractors that turn up, do the job, and do it right every time."
Jay Ball, CEO, Flotek

The new network gives businesses access to services that were previously out of reach and allows many to reduce their internet costs at the same time.  You can read more about our network within our Cardiff hypercity here

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