Tagline

“With Elevate and their investment in the infrastructure in our buildings, through our relationship with Gardner Systems, we’re able to take that pain away and give our customers a much smoother move-in journey”

Susy Spence

Susy Spence

Head of Connectivity, Bruntwood

The challenge

When businesses move into new buildings, getting online can be slow, expensive and disruptive. This is typically down to the lead time on wayleave, which can take 20 days - if you're lucky. Plus, high charges for civil works and complex cabling requirements add complexity and cost. This friction is frustrating for everyone involved: tenant, landlord, and IT service provider too.

Bruntwood wanted to remove this pain point entirely for tenants, giving customers smoother, faster and more predictable connections across their buildings. Working with Gardner Systems, Bruntwood’s IT service provider, we’ve done just that; creating painless move-ins across Bruntwood’s portfolio.

The solution

With Preconnect®, new connections can be completed in as little as a few days. Much of the hard work, such as cabling and risers, is already complete, allowing us to get organisations online quickly once they’ve signed.

The partnership between Elevate, Bruntwood and Gardner Systems is unique. Its strength lies in our shared commitment to delivering a better experience to thousands of customers across Bruntwood’s buildings. Elevate and Bruntwood deliver the pre-connected infrastructure, while Gardners works directly with new and existing tenants to manage their connectivity and wider IT needs.

The outcome

“Elevate are there to deliver.” - Wayne Miller, CEO, Gardner Systems

Businesses moving into Bruntwood buildings can now get high-bandwidth, high-capacity internet quickly and reliably. Through this unique three-way partnership, we’ve created a robust model with shorter lead times, lower upfront costs and strong long-term IT support. An excellent connectivity experience for thousands of customers across Bruntwood’s spaces.