Keeping customers connected and cargo moving for JKP Group
John K Phillips Group is a transport and warehousing company based in Warrington. With 37 vehicles on fleet, JKP provides logistics and transportation across the UK and Europe.
The best thing about working with Elevate is the lack of problems. I’m in regular communication with our account manager, and if there’s any issues, the reaction and the communication has been very quick.
Mick McDowell
General Manager
The challenge
JKP relies on the internet for much more than your standard office communication and collaboration. Customer setups such as CSVs, FTP, data connection lines, EDIs and APIs would be hugely affected by an outage.
- Large data transfers: needing a reliable, high speed connection.
- Commercial considerations: managing the cost of connectivity.
- Firm foundations: digital infrastructure to underpin complex customer systems.
The solution
We provided JKP with a full fibre 1Gbps leased line. Fully dedicated and completely secure, so bandwidth is never shared and service never slows down. Dedicated leased lines offer fixed, symmetrical bandwidth, keeping speeds consistent and customer setups seamlessly up and running.
The outcome
“The best thing about working with Elevate is the lack of problems. I’m in regular communication with our account manager, and if there’s any issues, the reaction and the communication has been very quick.”
- Mick McDowell, General Manager, John K Phillips Group
We’re proud to say we’ve provided a long-standing stable connection for JKP, critical to keeping customer shipments moving - and customers informed at every stage of the journey. Mick has already discussed rolling out our solutions to other companies within the JKP network, and endorsement doesn’t get much better than that.