Tagline

"Being able to provide free, fast WiFi here at the centre is absolutely essential. One thing that is great about the connectivity is that we've got 1Gb for both upload and download, means that clients can be in contact with family members on video call so having that fast upload and download speed makes a massive difference."

Susie Ventris-Field

Susie Ventris-Field

CEO

The challenge

Oasis previously had an internet connection, but it was slow, unreliable, and difficult to use.

For a charity working with large volumes of documentation and supporting a high number of people with limited resources, fast and dependable access to information is critical. The existing connection simply wasn’t fit for purpose—creating frustration for staff and limiting the support they could provide to clients.

The solution

Thanks to investment from Cardiff City Council in the 170km Elevate Fibre network across the city, we were able to provide Oasis with a free, lifetime 1Gbps symmetrical connection.

This forms part of our ongoing social value commitment, ensuring organisations delivering vital community services have the digital infrastructure they need to operate effectively.

The outcome

The impact has been transformative.

Uploading documents for legal support is now fast and seamless, saving valuable time for staff. More importantly, clients can stay connected with family and loved ones through reliable video calls—something that was previously difficult or impossible.

This free, high-speed connection has significantly improved both operational efficiency and the quality of support Oasis can offer to the people who rely on them.