Insights

August 11, 2026

Commercial buildings, crazy wait times and the criticality of connection

®

Transforming the installation experience of occupants within commercial buildings, by removing delays, reducing friction and getting online in as little as 48 hours.

Commercial buildings, crazy wait times and the criticality of connection

For years, connectivity’s been treated as an afterthought in commercial real estate. Occupiers sign their lease and wayleave… and then wait months for installation before they can move in.

It’s insane that this is still going on. And it’s completely unsustainable in today’s world of work. 

Connectivity underpins hybrid and flexible working, smart building technologies, security and surveillance systems, IoT devices and automation, cloud collaboration tools, and modern data-heavy business applications. Without robust, reliable connectivity at the core, none of these systems function properly or deliver their full value, which is why landlords are increasingly treating connectivity not as a utility, but as critical infrastructure and a strategic investment that everything else is built on.

A reintroduction to Preconnect®

Preconnect® delivers pre-installed fibre connectivity to over 450 commercial office buildings across the UK, enabling superfast connection for new and existing occupiers. It provides our partners with the opportunity to deliver fast, reliable, dedicated connectivity to thousands of businesses in these buildings. All without the traditional installation delays, wayleave complexity and build requirements.

Choose your own Preconnect® adventure!

Route one: Ease into existing buildings

Partners can jump straight into opportunities where the infrastructure is already in place. Occupiers can be activated in as little as 48 hours, with much higher conversion because the connectivity is already ready to go. With more than 450 buildings and 3,000+ businesses already in the ecosystem, it’s a strong, immediate market to sell into; and it naturally opens up ongoing upsell and cross-sell opportunities for your broader portfolio.

Route two: Help grow the Preconnect®estate

Partners can also help grow the Preconnect estate itself by introducing new landlords and buildings. Enjoy faster sales cycles compared to traditional fibre builds and gain exclusive access to occupiers in those buildings. It’s a simpler, faster model with less operational friction, stronger landlord relationships and the ability to build long-term recurring revenue from a growing connected builidng.

Case in point: Metrotech

One partner embracing this opportunity is Metrotech Solutions. Over the last three years, Metrotech has worked closely with us to expand the connected building footprint across Manchester and Leeds, bringing multiple premium commercial office properties into the Preconnect® portfolio. Today, more than 100 businesses are already benefiting from the service across these locations.

Read more about what Alex Morris, Managing Director at Metrotech had to say about our work together. 

If you’d like to learn more about the opportunities that lie in Preconnect, or understand how partners are already selling in the offer. Get in touch with your account manager, or get in touch

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