Secure multi-site connections

IPVPN

Internet Protocol Virtual Private Network, IPVPN, or MPLS remains an important multi-site solution for customers that need to keep WAN traffic encrypted across the public internet. Connect customer sites using all IP products including Ethernet, SOGEA, FTTP, Cable Modem, 4G and more. We’ll work with you to configure it in exactly the way they want.

Why choose elevate® wholesale for IPVPN?

The UK’s fastest business internet provider. Lightning fast delivery, robust SLAs and highly competitive pricing.

Customers come in all different shapes and sizes. So whether it’s an HQ or a home worker connecting, our IPVPN caters to all internet access options. IPVPN from Elevate® Wholesale is available nationwide, thanks to our in-house engineering capabilities and diverse access product set.

What’s included in our VoIP+ Licence?

A foundational business communications licence. Ideal for smaller businesses and any organisation with more basic telephony requirements.

  • 500 minutes to UK landline numbers

  • 500 minutes to UK mobile numbers

  • Free mobile, desktop, and web apps

  • 1 inclusive number per user

  • Call forwarding

  • Time of day routing

  • On-hold music

  • Text-to-speech

  • Hunt groups

  • Call conferencing

  • Call parking

  • Presence settings

  • SMS to up to 25 recipients

  • Multi-factor authentication

  • Range of hardware options

Looking for more? We offer Enterprise-grade Unified Comms.
‍Find out more about UCaaS.

The impact of AI on user experience

Digital transformation must start with the network.

95%

reduction in helpdesk tickets reported from retail stores*

85%

fewer field engineering visits*

90%

reduction in helpdesk tickets reported by employees*

96%

reduction in mean time to resolution*

85%

reduction in networking OpEx*

*Statistics taken from Juniper Mist use cases.

Advanced call management

Cloud-PBX tools offer a professional appearance and the best possible experience. Drag and drop routing means intuitive call flow building, including IVR menus, hold music, queues, hunt groups, forwarding, voicemail and time diaries.

SMS messaging

Customers can compose, send and schedule SMS messages to individuals or entire phone books, view real-time previews, and view price per recipient to stay within budget.

Video meetings

Scheduled and instant video meetings, all managed from one application screen. Featuring screen-share, in- meeting chat, hand-raising, waiting rooms and privacy options.

Desk phone compatibility

Compatible with handsets and conference devices from all leading manufacturers, so you can match hardware to customer requirements.

Voice calls from Microsoft Teams

Teams desktop and mobile applications allow users to make and receive calls without other consoles. Teams sits seamlessly alongside our proprietary applications or desk phones for genuine endpoint flexibility.

CRM integration

Contact integration and call logging with the leading CRM platforms, delivering plug-and-play compatibility across Salesforce, Hubspot, Pipedrive, Zoho, Vtiger, Capsule, and Copper. Our Open-API library enables bespoke integrations for less common CRMs.

Cloud storage integrations

Back up recordings and CDR data through seamless integration with leading cloud storage solutions; Azure, Amazon S3, Dropbox, and Google Drive. Automatic cloud-sync ensures files are securely backed-up without adding admin.

Call recordings

We offer native cloud-based call recording with a 90-day archive, secure storage, and integration with leading cloud providers. For regulated industries, CallCabinet provides compliance recording, 256-bit encryption, and advanced analytics.

Reporting & callboards

Easy-to-build wallboards and on-demand or scheduled reports to help customers track team performance. KPIs include average wait times and answered and abandoned calls.

Complete confidentiality

Encryption and tunnelling protocols secure data, protecting it from unauthorised access.

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Seamless site connections

Secure communication and data sharing across HQs and home workers.

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Managed service

A fully configured service comprising remote monitoring, proactive response, industry-leading SLAs and a QoS guarantee on every delivery method.

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Big customer benefits

Advanced, customisable protection and automatic updates, plus lower TCO when compared to in-house security solutions.

Simplified infrastructure

With one provider taking care of connection and security, you can concentrate on building your business and so can your customers.

Increased productivity

Customers can easily manage employee internet use, applying controls and monitoring site access.

Complete control

The FortiGate NGFW lets customers establish user and group specific policies and processes, according to their unique needs.

Reduced risk

With their network securely defended against unauthorised access, risks to revenue and reputation are minimised.

Customers to
keep in mind

Connect offices and remote workers across the UK and most of Europe. While SD-WAN can offer cost savings, easier deployment and flexibility, businesses that prioritise security, consistency and compliance might find IPVPN to be the better choice.

The quality-conscious

Route network traffic according to individual customer requirements by building in specific QoS mechanisms to ensure critical data is prioritised and user experience is protected.

The scale-ups

Add new sites or remote users to the network without huge infrastructure changes; IPVPN is completely adaptable to changing business needs.

The budget-savvy

IPVPN can be a cost-effective solution compared to leased lines or dedicated connections, eliminating the need for costly point-to-point links between sites.

The complex-connectors

Diverse access options delivered through either full fibre or wireless radio connections make IPVPN a good choice for those with more unwieldy, organically grown WANs.

What makes our IPVPN different?

With our own fibre and wireless radio networks across six HyperCities, and strategic carrier relationships elsewhere, your margins benefit from our buying power. And your lead times benefit from our own engineers.

National reach, local presence

We own and manage fibre and wireless radio networks across six HyperCities, and OffNet, we’ve forged strategic carrier relationships to deliver last mile fibre.

Security, diversity and resilience

A completely isolated private network, with optional end-to-end encryption. Multiple options exist to customise solutions for high availability, access diversity and service resilience.

Ultimate accountability

We’ve built our own network from the ground up. From spade in the ground to router installation, we own, manage and maintain the infrastructure, so we have complete control over monitoring and fixes.

Engineering excellence

Our own in-house civil, infrastructure and network engineers create end-to-end control of connections, from order through to activation.

Anatomy of a Preconnect®

  • Hyperfast connectivity with symmetrical speeds up to 10Gbps

  • Delivered via fibre with wireless resiliency and 100% uptime available

  • Fibre is pre-installed in the riser(s), with a distribution point per floor or suite

  • A master wayleave agreement that encompasses the entire asset

  • A private internet connection for landlord or building management use

  • A WiFi access point for communal access or extended coverage

  • A dedicated connection concierge to help your customers get the most out of Preconnect®

Join us

If you’re interested in joining the Elevate® Wholesale community, we’d love to hear from you. Fill out your details and the team will be back in touch shortly.

0330 058 9530

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