Experience-first networking

Managed LAN & WiFi

The need for network transformation is real. The industry is facing a skills shortage and network operations costs are set to increase. Here’s your opportunity to help customers get ahead. We combine in-house network engineering expertise with elite Juniper Networks partner status, so you can offer customers the best local networking experience in the business.

Why choose elevate® wholesale?

Competitive pricing, complete convenience and comprehensive network security through a single point of contact.

As a full stack provider with in-house engineering and partner service delivery teams, we have total control from installation to monitoring, maintenance and management. Juniper Mist is an AI-led development that we’re proud to be an elite partner for. It uses a combination of AI, machine learning and data science techniques to pinpoint faults, direct fixes, optimise user experience and simplify operations. As a Gartner Magic Quadrant leader for Enterprise Wired and Wireless LAN Infrastructure, you can’t get better in terms of technology.

What’s included in our VoIP+ Licence?

A foundational business communications licence. Ideal for smaller businesses and any organisation with more basic telephony requirements.

  • 500 minutes to UK landline numbers

  • 500 minutes to UK mobile numbers

  • Free mobile, desktop, and web apps

  • 1 inclusive number per user

  • Call forwarding

  • Time of day routing

  • On-hold music

  • Text-to-speech

  • Hunt groups

  • Call conferencing

  • Call parking

  • Presence settings

  • SMS to up to 25 recipients

  • Multi-factor authentication

  • Range of hardware options

Looking for more? We offer Enterprise-grade Unified Comms.
‍Find out more about UCaaS.

The impact of AI on user experience

Digital transformation must start with the network.

95%

reduction in helpdesk tickets reported from retail stores*

85%

fewer field engineering visits*

90%

reduction in helpdesk tickets reported by employees*

96%

reduction in mean time to resolution*

85%

reduction in networking OpEx*

*Statistics taken from Juniper Mist use cases.

Advanced call management

Cloud-PBX tools offer a professional appearance and the best possible experience. Drag and drop routing means intuitive call flow building, including IVR menus, hold music, queues, hunt groups, forwarding, voicemail and time diaries.

SMS messaging

Customers can compose, send and schedule SMS messages to individuals or entire phone books, view real-time previews, and view price per recipient to stay within budget.

Video meetings

Scheduled and instant video meetings, all managed from one application screen. Featuring screen-share, in- meeting chat, hand-raising, waiting rooms and privacy options.

Desk phone compatibility

Compatible with handsets and conference devices from all leading manufacturers, so you can match hardware to customer requirements.

Voice calls from Microsoft Teams

Teams desktop and mobile applications allow users to make and receive calls without other consoles. Teams sits seamlessly alongside our proprietary applications or desk phones for genuine endpoint flexibility.

CRM integration

Contact integration and call logging with the leading CRM platforms, delivering plug-and-play compatibility across Salesforce, Hubspot, Pipedrive, Zoho, Vtiger, Capsule, and Copper. Our Open-API library enables bespoke integrations for less common CRMs.

Cloud storage integrations

Back up recordings and CDR data through seamless integration with leading cloud storage solutions; Azure, Amazon S3, Dropbox, and Google Drive. Automatic cloud-sync ensures files are securely backed-up without adding admin.

Call recordings

We offer native cloud-based call recording with a 90-day archive, secure storage, and integration with leading cloud providers. For regulated industries, CallCabinet provides compliance recording, 256-bit encryption, and advanced analytics.

Reporting & callboards

Easy-to-build wallboards and on-demand or scheduled reports to help customers track team performance. KPIs include average wait times and answered and abandoned calls.

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Big customer benefits

Advanced, customisable protection and automatic updates, plus lower TCO when compared to in-house security solutions.

Simplified infrastructure

With one provider taking care of connection and security, you can concentrate on building your business and so can your customers.

Increased productivity

Customers can easily manage employee internet use, applying controls and monitoring site access.

Complete control

The FortiGate NGFW lets customers establish user and group specific policies and processes, according to their unique needs.

Reduced risk

With their network securely defended against unauthorised access, risks to revenue and reputation are minimised.

Customers to
keep in mind

Strategic foresight meets operational excellence. Whether they’re struggling to keep up with the day to day or have a close eye on network evolution, our Managed LAN and WiFi is a great choice for customers seeking resource and cost efficiencies.

The always-on

Customers that rely on real-time, mission-critical applications and can’t afford even the smallest amount of network downtime.

The time-poor

Monitoring and maintaining a network is a real time drain. But AI offers you the opportunity to simplify customer operations and give them time back.

The budget-savvy

As network operations become more complex, give your customers more innovative ideas for finding efficiency and combatting increasing costs.

The forward-thinking

For customers already planning their next network revolution, AI-powered human oversight provides a great talking point, and an even better proposition.

What makes our Managed LAN & WiFi different?

Artificial intelligence, expertly applied. Our next-generation Managed WiFi and LAN minimises cost and resource burden for your customers, locates faults within seconds and precisely directs fixes.

Human expertise

24/7 monitoring and support from our own in-house network engineering team means any faults are fixed rapidly.

Artificial intelligence

Juniper Mist constantly monitors and interrogates the network to find, fix and provide precise locations for faults, often resolving them even before they’re known.

Ultimate accountability

We’ve built our own network from the ground up. From spade in the ground to router installation, we own, manage and maintain the infrastructure, so we have complete control over monitoring and fixes.

Co-management available

If you prefer a co-managed solution, we can provide limited read or write access to management portals. Write access is provided on the basis that those making changes have the training to do so.

Anatomy of a Preconnect®

  • Hyperfast connectivity with symmetrical speeds up to 10Gbps

  • Delivered via fibre with wireless resiliency and 100% uptime available

  • Fibre is pre-installed in the riser(s), with a distribution point per floor or suite

  • A master wayleave agreement that encompasses the entire asset

  • A private internet connection for landlord or building management use

  • A WiFi access point for communal access or extended coverage

  • A dedicated connection concierge to help your customers get the most out of Preconnect®

Join us

If you’re interested in joining the Elevate® Wholesale community, we’d love to hear from you. Fill out your details and the team will be back in touch shortly.

0330 058 9530

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