Super high-capacity for time critical traffic

Wavelength

Offer customers high-capacity connectivity, with dedicated bandwidth up to 400Gbps. Competitively priced, high speed application delivery between sites, wherever those sites may be.

why choose elevate® wholesale for wavelength?

The UK’s fastest business internet provider. Lightning fast delivery, robust SLAs and highly competitive pricing.

Directly connect two national sites through our optical transmission network, or two sites in the same metro area with a direct optical path. Whether customers need a data centre connection or an extension to their own network, our optical wavelengths get data moving fast, with the lowest and most predictable latency, at a competitive price.

What’s included in our VoIP+ Licence?

A foundational business communications licence. Ideal for smaller businesses and any organisation with more basic telephony requirements.

  • 500 minutes to UK landline numbers

  • 500 minutes to UK mobile numbers

  • Free mobile, desktop, and web apps

  • 1 inclusive number per user

  • Call forwarding

  • Time of day routing

  • On-hold music

  • Text-to-speech

  • Hunt groups

  • Call conferencing

  • Call parking

  • Presence settings

  • SMS to up to 25 recipients

  • Multi-factor authentication

  • Range of hardware options

Looking for more? We offer Enterprise-grade Unified Comms.
‍Find out more about UCaaS.

The impact of AI on user experience

Digital transformation must start with the network.

95%

reduction in helpdesk tickets reported from retail stores*

85%

fewer field engineering visits*

90%

reduction in helpdesk tickets reported by employees*

96%

reduction in mean time to resolution*

85%

reduction in networking OpEx*

*Statistics taken from Juniper Mist use cases.

Advanced call management

Cloud-PBX tools offer a professional appearance and the best possible experience. Drag and drop routing means intuitive call flow building, including IVR menus, hold music, queues, hunt groups, forwarding, voicemail and time diaries.

SMS messaging

Customers can compose, send and schedule SMS messages to individuals or entire phone books, view real-time previews, and view price per recipient to stay within budget.

Video meetings

Scheduled and instant video meetings, all managed from one application screen. Featuring screen-share, in- meeting chat, hand-raising, waiting rooms and privacy options.

Desk phone compatibility

Compatible with handsets and conference devices from all leading manufacturers, so you can match hardware to customer requirements.

Voice calls from Microsoft Teams

Teams desktop and mobile applications allow users to make and receive calls without other consoles. Teams sits seamlessly alongside our proprietary applications or desk phones for genuine endpoint flexibility.

CRM integration

Contact integration and call logging with the leading CRM platforms, delivering plug-and-play compatibility across Salesforce, Hubspot, Pipedrive, Zoho, Vtiger, Capsule, and Copper. Our Open-API library enables bespoke integrations for less common CRMs.

Cloud storage integrations

Back up recordings and CDR data through seamless integration with leading cloud storage solutions; Azure, Amazon S3, Dropbox, and Google Drive. Automatic cloud-sync ensures files are securely backed-up without adding admin.

Call recordings

We offer native cloud-based call recording with a 90-day archive, secure storage, and integration with leading cloud providers. For regulated industries, CallCabinet provides compliance recording, 256-bit encryption, and advanced analytics.

Reporting & callboards

Easy-to-build wallboards and on-demand or scheduled reports to help customers track team performance. KPIs include average wait times and answered and abandoned calls.

Wavelength options

Wherever the site or data centre, we offer dedicated, super high capacity Wavelengths across the UK. Strategic partnerships with euNetworks, Lumen and NEOS provide international coverage.

Metro Wavelength

Metro Wavelength bandwidth supports connectivity to 465+ data centres, and ultra-high volume bandwidth between buildings too.

Customers enjoy:

  • Customised design service options to meet their individual needs
  • Connecting data centres in European cities, as well as high bandwidth consuming buildings
  • A transparent, monitored and maintained service, underpinned by strong SLAs – 6 hour fixes, 99.5% availability
  • Multiple service ports, enabling solution configuration options from 1Gbps to 400Gbps
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Longhaul Wavelength

Longhaul Wavelength delivers high-performance, diverse European connectivity, combining an advanced DWDM platform with metro area reach.

Customers enjoy:

  • 10Gbps, 100Gbps and 400Gbps Wavelengths
  • Served from connected data centres and long-lined to their door
  • 10km, 40km or 80km extended reach optic across metro networks
  • Single path or multiple diverse paths

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Big customer benefits

Advanced, customisable protection and automatic updates, plus lower TCO when compared to in-house security solutions.

Simplified infrastructure

With one provider taking care of connection and security, you can concentrate on building your business and so can your customers.

Increased productivity

Customers can easily manage employee internet use, applying controls and monitoring site access.

Complete control

The FortiGate NGFW lets customers establish user and group specific policies and processes, according to their unique needs.

Reduced risk

With their network securely defended against unauthorised access, risks to revenue and reputation are minimised.

Customers to
keep in mind

Wavelength is the answer for those needing to move high levels of time-critical data traffic. Our Wavelength solutions empower customers to manage and secure massive amounts of data, ensuring high-performance, high-availability applications and experiences to users virtually anywhere in the world.

The always-on

Customers that rely on 24/7 site connections for real-time, mission-critical applications data transfer.

The high-speed

Sectors such as finance and healthcare that depend on the instant, impregnable transfer of large amounts of sensitive data.

The multi-national

Longhaul Wavelength provides high capacity, secure and resilient optical connectivity between two national or international data centres.

The multi-site

Metro Wavelength creates interconnections between key locations, to accelerate disaster recovery and support business continuity architectures.

What makes our Wavelength different?

Expect the best for your business and your customers. With our own fibre and rooftop point to point wireless networks across six HyperCities, and strategic carrier relationships elsewhere, your margins benefit from our buying power. And your lead times benefit from our own engineers.

Dedicated, scalable bandwidth

Provisioned capacity is entirely dedicated and optically separate from other traffic. We can supply Wavelength at 1Gbps, 10Gbps, 40Gbps and 100Gbps.

Guaranteed path, precise planning

Wavelengths are provided over a known dark fibre path, enabling precise planning of service and resilience.

Resilient, diverse routes

We can supply diverse and bespoke physical routes for maximum resilience and protection.

Simple handover, superior SLAs

We provide standard Ethernet on each end and fully manage the optical WDM in between. Our industry-leading SLA is backed up by 24/7 monitoring, proactive alerts and dedicated support.

Anatomy of a Preconnect®

  • Hyperfast connectivity with symmetrical speeds up to 10Gbps

  • Delivered via fibre with wireless resiliency and 100% uptime available

  • Fibre is pre-installed in the riser(s), with a distribution point per floor or suite

  • A master wayleave agreement that encompasses the entire asset

  • A private internet connection for landlord or building management use

  • A WiFi access point for communal access or extended coverage

  • A dedicated connection concierge to help your customers get the most out of Preconnect®

Join us

If you’re interested in joining the Elevate® Wholesale community, we’d love to hear from you. Fill out your details and the team will be back in touch shortly.

0330 058 9530

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