Wavelength
Offer customers high-capacity connectivity, with dedicated bandwidth up to 400Gbps. Competitively priced, high speed application delivery between sites, wherever those sites may be.
The UK’s fastest business internet provider. Lightning fast delivery, robust SLAs and highly competitive pricing.
Directly connect two national sites through our optical transmission network, or two sites in the same metro area with a direct optical path. Whether customers need a data centre connection or an extension to their own network, our optical wavelengths get data moving fast, with the lowest and most predictable latency, at a competitive price.
What’s included in our VoIP+ Licence?
A foundational business communications licence. Ideal for smaller businesses and any organisation with more basic telephony requirements.
500 minutes to UK landline numbers
500 minutes to UK mobile numbers
Free mobile, desktop, and web apps
1 inclusive number per user
Call forwarding
Time of day routing
On-hold music
Text-to-speech
Hunt groups
Call conferencing
Call parking
Presence settings
SMS to up to 25 recipients
Multi-factor authentication
Range of hardware options
Looking for more? We offer Enterprise-grade Unified Comms.
Find out more about UCaaS.
The impact of AI on user experience
Digital transformation must start with the network.
995%
reduction in helpdesk tickets reported from retail stores*
fewer field engineering visits*
reduction in helpdesk tickets reported by employees*
reduction in mean time to resolution*
reduction in networking OpEx*
*Statistics taken from Juniper Mist use cases.
Advanced call management
Cloud-PBX tools offer a professional appearance and the best possible experience. Drag and drop routing means intuitive call flow building, including IVR menus, hold music, queues, hunt groups, forwarding, voicemail and time diaries.
SMS messaging
Customers can compose, send and schedule SMS messages to individuals or entire phone books, view real-time previews, and view price per recipient to stay within budget.
Video meetings
Scheduled and instant video meetings, all managed from one application screen. Featuring screen-share, in- meeting chat, hand-raising, waiting rooms and privacy options.
Desk phone compatibility
Compatible with handsets and conference devices from all leading manufacturers, so you can match hardware to customer requirements.
Voice calls from Microsoft Teams
Teams desktop and mobile applications allow users to make and receive calls without other consoles. Teams sits seamlessly alongside our proprietary applications or desk phones for genuine endpoint flexibility.
CRM integration
Contact integration and call logging with the leading CRM platforms, delivering plug-and-play compatibility across Salesforce, Hubspot, Pipedrive, Zoho, Vtiger, Capsule, and Copper. Our Open-API library enables bespoke integrations for less common CRMs.
Cloud storage integrations
Back up recordings and CDR data through seamless integration with leading cloud storage solutions; Azure, Amazon S3, Dropbox, and Google Drive. Automatic cloud-sync ensures files are securely backed-up without adding admin.
Call recordings
We offer native cloud-based call recording with a 90-day archive, secure storage, and integration with leading cloud providers. For regulated industries, CallCabinet provides compliance recording, 256-bit encryption, and advanced analytics.
Reporting & callboards
Easy-to-build wallboards and on-demand or scheduled reports to help customers track team performance. KPIs include average wait times and answered and abandoned calls.
Wavelength options
Wherever the site or data centre, we offer dedicated, super high capacity Wavelengths across the UK. Strategic partnerships with euNetworks, Lumen and NEOS provide international coverage.
Metro Wavelength bandwidth supports connectivity to 465+ data centres, and ultra-high volume bandwidth between buildings too.
Customers enjoy:
- Customised design service options to meet their individual needs
- Connecting data centres in European cities, as well as high bandwidth consuming buildings
- A transparent, monitored and maintained service, underpinned by strong SLAs – 6 hour fixes, 99.5% availability
- Multiple service ports, enabling solution configuration options from 1Gbps to 400Gbps
Longhaul Wavelength delivers high-performance, diverse European connectivity, combining an advanced DWDM platform with metro area reach.
Customers enjoy:
- 10Gbps, 100Gbps and 400Gbps Wavelengths
- Served from connected data centres and long-lined to their door
- 10km, 40km or 80km extended reach optic across metro networks
- Single path or multiple diverse paths
Big customer benefits
Advanced, customisable protection and automatic updates, plus lower TCO when compared to in-house security solutions.
Simplified infrastructure
With one provider taking care of connection and security, you can concentrate on building your business and so can your customers.
Increased productivity
Customers can easily manage employee internet use, applying controls and monitoring site access.
Complete control
The FortiGate NGFW lets customers establish user and group specific policies and processes, according to their unique needs.
Reduced risk
With their network securely defended against unauthorised access, risks to revenue and reputation are minimised.
Customers to
keep in mind
Wavelength is the answer for those needing to move high levels of time-critical data traffic. Our Wavelength solutions empower customers to manage and secure massive amounts of data, ensuring high-performance, high-availability applications and experiences to users virtually anywhere in the world.
Customers that rely on 24/7 site connections for real-time, mission-critical applications data transfer.
Sectors such as finance and healthcare that depend on the instant, impregnable transfer of large amounts of sensitive data.
Longhaul Wavelength provides high capacity, secure and resilient optical connectivity between two national or international data centres.
Metro Wavelength creates interconnections between key locations, to accelerate disaster recovery and support business continuity architectures.
What makes our Wavelength different?
Expect the best for your business and your customers. With our own fibre and rooftop point to point wireless networks across six HyperCities, and strategic carrier relationships elsewhere, your margins benefit from our buying power. And your lead times benefit from our own engineers.
Dedicated, scalable bandwidth
Provisioned capacity is entirely dedicated and optically separate from other traffic. We can supply Wavelength at 1Gbps, 10Gbps, 40Gbps and 100Gbps.
Guaranteed path, precise planning
Wavelengths are provided over a known dark fibre path, enabling precise planning of service and resilience.
Resilient, diverse routes
We can supply diverse and bespoke physical routes for maximum resilience and protection.
Simple handover, superior SLAs
We provide standard Ethernet on each end and fully manage the optical WDM in between. Our industry-leading SLA is backed up by 24/7 monitoring, proactive alerts and dedicated support.
Anatomy of a Preconnect®
Hyperfast connectivity with symmetrical speeds up to 10Gbps
Delivered via fibre with wireless resiliency and 100% uptime available
Fibre is pre-installed in the riser(s), with a distribution point per floor or suite
A master wayleave agreement that encompasses the entire asset
A private internet connection for landlord or building management use
A WiFi access point for communal access or extended coverage
A dedicated connection concierge to help your customers get the most out of Preconnect®
Join us
If you’re interested in joining the Elevate® Wholesale community, we’d love to hear from you. Fill out your details and the team will be back in touch shortly.
