One Year of Elevate

This month marks one whole year since we launched the Elevate brand… and honestly, what a year it’s been. We’ve grown, we’ve connected, we’ve levelled up, and we’ve had a lot of fun along the way.

Here’s a look back at some of the moments that made the last 12 months unforgettable.

We expanded. A lot.

We kicked off the year by launching our sixth HyperCity in Cardiff, bringing hyper-fast fibre to Wales and adding another pin to our UK map.

Then we delivered full fibre across St Helens Town Centre, helping an entire town get future-ready with fast, reliable connectivity.

We supported more customers than ever.

This year we supported 463 new customers, from Manchester to Mexico and achieved a 99% retention rate.

We had some pretty big wins.

We took home Virgin Media Business Strategic Partner of the Year 2025, raised money for charity, celebrated personal milestones, and even squeezed in our first multi-office Christmas party (yes, there was bowling… and yes, the competition was fierce).

Our team showed up, supported each other, and kept our culture strong, from marathon medals to jumper days to blood donations.

We hit major network milestones.

This year we celebrated our 400th pre-connect building and we’re only picking up speed.

Our network keeps growing, and so does the value we deliver for customers.

And we welcomed new faces.

New talent joined us across the year, bringing fresh thinking, new energy, and a passion for pushing Elevate forward.

We also introduced new wellbeing initiatives and benefits to keep our people supported, rewarded, and excited to be part of the journey.

Looking ahead…

If the last 12 months have taught us anything, it’s that Elevate is just getting started.

To our team, our customers, our partners and everyone who’s been part of this chapter, thank you. You’re the reason this year has been so special.

Here’s to more growth, more impact, and more moments worth celebrating.
Roll on year two.

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